Data Protection Policy

Good11 Com Privacy Policy

Your personal data is our top priority. This privacy policy clearly explains how good11 com collects, uses, and protects your data.

Last Updated: January 2026

How Seriously We Take Your Privacy

The Core Pillars of Data Protection at good11 com

End-to-End Encryption

All your personal data and transactions are protected with 256-bit SSL encryption. No third party can access or intercept this information.

No Data Sold to Third Parties

Good11 com never sells your personal information or shares it with third parties for advertising purposes. Your data is used solely to improve our services.

Your Data, Your Control

You can view, correct, or delete your stored data at any time. We fully respect your rights.

Minimal Data Collection Policy

Good11 com collects only the information necessary to provide our services — nothing more, nothing less.

Marketing Opt-Out

You can opt out of promotional emails or notifications at any time. The process is simple and takes effect immediately.

Regular Security Audits

Our data protection systems are regularly audited by independent third-party experts to keep your information secure at all times.


This Privacy Policy applies to all users of the good11 com website and mobile app. By using the platform, you agree to this policy.

1

Introduction

Good11 com (https://good11com.im) is a trusted online Sports Betting platform in Bangladesh. We take the privacy of our members seriously. This Privacy Policy explains what information good11 com collects, why we collect it, and how we keep it secure.

This policy is written in plain, straightforward language so you know exactly what we do with your data. We believe transparency is the foundation of trust — we have nothing to hide.

Good11 com operates in full compliance with international data protection standards. We invest in both technology and processes to ensure your data remains secure.

2

What Information We Collect

Good11 com collects two types of information — what you provide directly and what is generated automatically through your use of the platform.

Information You Provide Directly:

Data Type Reason for Collection
Full Name Identity Verification & Withdrawal Process
Mobile Number Account Verification & Communication
Email Address Account Notifications & Support
Date of Birth Age Verification (18+)
Payment Information Deposit and Withdrawal Processing
Identity Document KYC Verification (If Required)

Automatically Collected Data:

  • IP Address & Device Information
  • Browser type and operating system
  • Time spent on each page of the site
  • Betting History & Transaction Records
  • Login time and location (for security purposes only)
3

Purpose of Data Use

Good11 com uses your information solely for the purposes listed below. We never use it for anything beyond that.

  • Service Delivery: To manage your account, enable betting features, and process payments.
  • Identity Verification: To verify that users are 18+ and to complete KYC checks.
  • Security: To prevent fraud, money laundering, and account hacking.
  • Support: To provide you with fast and effective support whenever you need it.
  • Development: To analyse usage patterns and continuously improve your experience on the platform.
  • Contact: To keep you informed about important updates, security alerts, and promotions (with your consent).
  • Legal Obligation: To meet regulatory requirements.

We never share your data with third parties for advertising or marketing purposes. That is our commitment.

4

Data Storage & Security

Good11 com follows the highest industry standards to protect your data, with multiple layers of security across our servers and data management systems.

  • Encryption: TLS 1.3 encryption is used for all data transmission, and AES-256 encryption is applied to all stored data.
  • Access Controls: Only authorized personnel can access your information, and all access is logged.
  • Firewall: Advanced firewall and intrusion detection systems are active around the clock.
  • Backup: Data is backed up regularly to prevent any loss in the event of a technical issue.
  • Data Retention: Following account closure, data is retained for a maximum of 5 years as required by law, then securely deleted.

Please Note: Your password should be known only to you. good11 com will never ask for your password over the phone or by email.

5

Sharing Information with Third Parties

Good11 com does not generally share your information with third parties. It may only be shared in the limited circumstances outlined below.

  • Payment Processors: Only the information required to complete transactions is shared with payment partners such as bKash, Nagad, and Rocket.
  • Legal Authorities: Information may be disclosed in response to a court order or a lawful request from a regulatory authority.
  • Service Providers: Limited data may be shared with trusted partners for site hosting and technical services. They are required to comply with our privacy policy.

Your data is never shared with any third party for any other reason. We do not sell or rent your information.

6

Cookies Policy

Good11 com uses cookies on its website. Cookies are small data files stored in your browser that help improve your experience on the platform.

  • Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
  • Performance Cookies: To analyse site performance and improve the overall user experience.
  • Preference Cookies: To remember your language preference and settings.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the proper functioning of the platform.

7

Your Rights

As a good11 com member, you have several important rights regarding your personal data.

Right to Access Your Data

To find out what personal information we hold about you, contact our support team. We will respond with full details within 30 days.

Right to Rectification

If any of your stored information is incorrect, you can request a correction. Many details can also be updated directly from your Account Settings.

Right to Erasure

If you close your account and there are no outstanding legal obligations, you may request that your personal data be deleted.

Data Portability

You can request a copy of your personal data at any time. This is available through our support team.

Marketing Opt-Out

You can opt out of promotional communications at any time. Use the unsubscribe link at the bottom of any email or contact our support team.

8

Children's Privacy

Good11 com strictly does not provide services to anyone under the age of 18. We do not knowingly collect any information from minors.

  • Age is verified at the time of registration.
  • If a minor registers by mistake, their account is immediately cancelled and all associated data is deleted.
  • Parents or guardians are welcome to reach out to our support team.
9

Policy Updates

Good11 com may update this privacy policy from time to time. Any changes will be published on this page with a revised date.

  • Registered members will be notified via email or app notification of any significant changes.
  • Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.
  • We recommend checking this page regularly.
10

Contact

If you have any questions about this Privacy Policy or any requests regarding your personal data, please get in touch with us.

  • Email: support@good11com.im
  • Live Chat: 24/7 via website or app

We aim to respond to all privacy-related requests within 30 days. For more information, please visit our FAQ Page View.

Your information is completely secure at Good11 com. Our Privacy Policy is designed to protect your rights. You can trust us.


Stay Safe and Enjoy the Platform

Your privacy is fully protected at good11 com. Register today and enjoy the best betting experience in Bangladesh.

By registering, you Terms & Conditions and agreeing to this Privacy Policy.

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